Privacy Policy

This privacy statement covers the website rgapaintingfl.com, owned by Gabriel Romero, under the official name of RGA Painting Services. RGA Painting Services knows that you are concerned about how your personal information is used, and we take your privacy very seriously, and in order to give you peace of mind we ask you to read the following, and so you know about our privacy policy and what you agree to by submitting requests through our portal along with your data.

WHAT PERSONAL INFORMATION ABOUT USERS DOES RGA Painting Services COLLECT?
Our primary goal in collecting personal information is to personalize and improve our service. We collect the following types of information from our users:
1) THE INFORMATION YOU PROVIDE TO US:
We may receive and store any information you enter on our website or that you provide us in any other electronic way, via WhatsApp or Email. For example, at the time of requesting a service you fill out a digital form, where we request data such as full name, phone number and email. The personal information you provide may be used to respond to your requests for certain services and to subsequently communicate about promotions of the company.

2) AUTOMATIC INFORMATION:
We may receive and store certain types of information whenever you interact with us. RGA Painting Services may automatically receive and record certain “traffic data” on our server logs from your browser, including your IP address, RGA Painting Services cookie information. RGA Painting Services uses this traffic data to help diagnose problems with its server, analyze trends and administer the website.
In general, our service may automatically collect usage information, such as the number and frequency of visitors to our website and its components. This data is only used in aggregate form, i.e. as a statistical measure, and not in a way that identifies you personally. This type of collective data allows us to find out how often users use parts of the website, so that we can make the website attractive to as many users as possible.

WHAT DOES THIS PRIVACY POLICY COVER?
This Privacy Policy covers RGA Painting Services treatment of personal information that RGA Painting Services collects when you are on the RGA Painting Services website and when you use RGA Painting Services. In addition, this Privacy Policy covers RGA Painting Services treatment of any personal information that RGA Painting Services business partners, and/or affiliates, and/or assistants share with RGA Painting Services. This policy does not apply to the practices of third parties that RGA Painting Services does not own or control, or to persons that RGA Painting Services does not employ or manage.

WHAT ABOUT COOKIES?
Cookies are alphanumeric identifiers that we may transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and tell us how and when pages on our website are visited and by how many people. RGA Painting Services cookies do not collect personal information, and we do not combine information collected through cookies with other personal data to learn who you are or what your email address is.
The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to instruct the browser to notify you when you receive a new cookie, or how to disable cookies altogether. However, we strongly recommend that you leave cookies turned on, as they allow you to take advantage of some of the most attractive features of RGA Painting Services.
Some of our business partners (e.g., web analytics services) may use cookies on our website. However, we have no access to or control over these cookies.

WILL RGA Painting Services SHARE THE INFORMATION IT RECEIVES?
We do not rent or sell your personal information to anyone outside of our company. We do not give your payment-related information to the company, it is never shared with third parties (with the exception of our staff and agents, as indicated below). Notwithstanding the aforementioned privacy of your payment-related information, we only share your personal information with your consent or as described below:

Personal:
Our personnel (including, for the avoidance of doubt, consultants and/or contractors) may have access to user information while performing their duties in the normal course of our business, provided they are assigned to perform the service.

Promotional offers:
We provide to our customers different offers on different time of the year, depending of the market, we send emails, calls, text and whatsapps to let our customers know about our season promotions.

PROTECTION OF RGA Painting Services AND OTHERS:
We may disclose personal information when we believe in good faith that disclosure is necessary to comply with the law; enforce or apply our Terms of Use and other agreements; respond to claims of a violation of the rights of third parties; respond to service inquiries from users; or protect the rights, property or safety of RGA Painting Services, our employees, partners, our users or others.

WEBSITE ANALYSIS
To enhance your experience on our site, we may use “cookies”. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we encourage you to be aware of and read their privacy policy.
Our website uses Google Analytics, a service that transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use the reports provided by Google Analytics to help us understand website traffic and website usage.
By using this website, you consent to the processing of data about you by Google in the manner described in the Google Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics by disabling or rejecting the cookie, disabling JavaScript or using the opt-out service provided by Google – external site.

IS THE INFORMATION ABOUT ME SECURE?
We use industry-standard Secure Socket Layer (SSL) software to protect the security of your personal information during transmission, which encrypts all information you input.
Only RGA Painting Services personnel who need personal information to perform a specific job (for example, the front desk attendant who confirms all incoming requests) have access to it. All of our staff is up to date on our privacy and security practices.

CAN CHILDREN USE THE SERVICES OF RGA Painting Services?
To use the rgapaintingfl.com website you must be at least 18 years of age. Therefore, RGA Painting Services does not specifically collect information about children.

TERMS AND CONDITIONS OF USE
If you choose to visit the rgapaintingfl.com website, your visit and any potential privacy dispute is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes and application of Florida law.

CHANGES TO THIS PRIVACY POLICY
RGA Painting Services may amend this Privacy Policy from time to time, in its sole discretion. Use of the information we collect is now subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, you can always see it on our website (clicking on privacy policy page). You can be always aware of what information we collect, how we use it and under what circumstances, if any, it is disclosed. To obtain a previous version of the Privacy Policy, please send a written request to contact@rgapaintingfl.com

QUESTIONS OR CONCERNS
If you have any questions or concerns about privacy on our website, please send a detailed message to contact@rgapaintingfl.com or via the Contact Us form on the page. Your privacy is important to us and we will do our best to address your concerns.

EFFECTIVE DATE OF THIS PRIVACY POLICY
This privacy policy is effective as of January 01, 2022.

A STATEMENT ABOUT COVID-19 FROM RGA Painting Services.

As of January 01, 2022, our services providers listed on RGA Painting Services comply with full operating procedures, vaccinations and biosecurity measures against COVID for the added safety of our customers.

With this change, RGA Painting Services guarantees that the services we provide, in the case of not wearing a mask is a proof of being properly vaccinated, however we promote the use of masks for greater prevention and proper hygiene to safeguard the physical integrity of our workers.
In addition, medical examinations are periodically performed on workers for any symptom that could endanger the rest of the personnel and the clientele at the time of service.

Please know that our top priority is the health and well-being of our customers and our employees. We have taken into account the business recommendations of the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), including telecommuting and sick pay options for our headquarters employees. We continue to monitor all CDC recommendations in real time.
We understand that our services are necessary for people across the country, even during these uncertain times. For this reason, it will remain operational to book us on rgapaintingfl.com until further notice.

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